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Review 1 of 2
Price Paid:
$1200.00
from private party Summary:
This is good sounding amp but I found mine to be noisy,an annoying hum from across the room.I called Rogue Audio and talked to Mark OBrien about it.He said ,ship to us and we'll fix it for you.I did that.After a few days I called him and he said,its all fixed.We replaced some resisters in the power supply and in the tube biasing to the meter.He also said that two of my input tubes (6sn7 I think)were noisy an that he would give me a great deal on some NOS coin bottom tubes.We usually get $50 each for them but seeing how they are already in the amp,.$25 each.I OK'd,got the amp back and it was humming like it never left the house.I called Mark OBrien and and told him.He said OK,I'll have another look at it.I said,I think you should pick up the shipping both ways.He told me he'll have another look at it but as far as picking up the shipping costs,he wasnt going to do that.I treid to use a few analogies of why he should but he really did'nt seem to care.I also said the new tubes he sold me made no difference in the humming compared to the ones I had originally.So he said ship them back and I'll credit your card for the tubes.He them said to me I've talked to long enough and hung up the phone on me. I later found when lifting up the cicuit board to replace the tube sockets (another story), that the resisters that he replaced,he soldered in WITH OUT lifting the circuit board.He did it from above .The soldering joints were awful to say the least.My total expenses to buy a new shipping box and have it shipped to my house.Ship and insure the Stereo 90 to Rogue,pay them and ship it back to me and ship the new tubes I DID NOT need was about $300..Lets not forget the time spent packing it,going to the shipper,time on the phone and the insult.Anybody got any bridges for sale?
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